Hot Topic Webinar - Employer Instruction Manual

Join us for a one-hour webinar to learn how to use tools and resources relating to using the Employer Instruction Manual. It’s an opportunity to ask questions as we walk you through the process.

This webinar will be beneficial for participants who:

1. are new to payroll reporting
2. need a refresher in how to use the Employer Instruction manual and need guidance in where to find important information
3. Material presented in this webinar would be suitable for participants of all levels who use the instruction manual. Find answers to your questions so you can succeed at pension administration

Gain a better understanding of:

• where to look in the manual for the answers to your questions
• how to search the manual
• where to find the answer to key points such as enrolment and calculating service etc.

Share with employers

• Pain points
• Tips on how you have streamlined this process
• What tools you find most valuable when reviewing and confirming reports

Ask questions

Things you need to know about attending the webinar:

• Webinars are hosted using Zoom. You can find more information about using Zoom in your registration confirmation email. If you do not receive the confirmation email within a few minutes of registering, check your junk/spam folder.

You will require a Web Services User ID and password to access the secure Employer section of the Pension Plan website during the webinar.

1. Ensure that you are set up as a Basic or Secondary Web Services User prior to attending the webinar with access to:

• Role 4 Access Secure Information and Forms
• Role 5 View Electronic Remittance
• Role 11 Data Submission
• Role 12 Message Board
• Role 13 File Pick Up

You also may have additional roles dependent on your position within your organization. 

2. If you do not have user access, contact the person in your organization responsible for pension administration.  When your Web Services User ID and password has been arranged, go to the secure Employer section of the Pension Plan website at pensionsbc.ca, log in through the Employer Login link and follow the steps required to activate your Web Services User ID and password. The initial access to Web Services must be completed prior to you attending the webinar.